Frequently Asked Questions
We've compiled answers to frequently asked questions about our company, the services we offer, and helpful information about Panama. This FAQ section is designed to make your experience smoother by providing answers to popular questions about our tours, local tips, travel arrangements, and more.
If you don't find what you're looking for, please feel free to reach out via our Contact Us page, and we’ll be happy to help!
What Types of currency does Panama use?
- Panama uses two currencies: the Panamanian balboa (PAB) and the U.S. dollar (USD). The balboa is primarily used as a unit of account, with coins in denominations of 1 centésimo (cent) and 1 balboa in circulation.
Is Panama safe for a Layover?
- Yes, Panama is generally considered safe for a layover, especially for travelers who take basic precautions. Panama City’s Tocumen International Airport (PTY) is secure and well-managed, and many travelers find it convenient for layovers due to its location near popular tourist areas.
What happens if I miss the plane or they cancel the flight?
- If your flight is missed or canceled on the same day as your tour, many companies maintain a policy of not offering refunds on deposits for last-minute cancellations. This policy typically helps protect businesses from last-minute changes that can lead to financial losses, especially for tours with limited capacity or high demand.
Where I can see wildlife in Panama?
- Panama is a prime destination for wildlife enthusiasts, offering a variety of locations where you can experience diverse ecosystems and encounter a wide range of species. Here are some of the best places to see wildlife in Panama: Soberanía National Park, Gatun Lake and Monkey Islan, Anton Valley, and Metropolitan National Park.
How far is the Panama Canal from the Airport?
- The Panama Canal is located approximately 26 miles (42 kilometers) from Tocumen International Airport in Panama City, which is about a 38-minute drive, depending on traffic. Visitors can easily explore the Miraflores Visitor Center, where they can view exhibits about the canal's history and watch ships pass through the locks. This makes it a great option for a short excursion if you have time during a layover or between flights
Why do you use PayPal as a deposit processor?
- Using PayPal and its credit card processing service for deposits ensures a secure and trusted payment system for both businesses and customers.
PayPal offers high-level encryption and fraud protection, which ensures that customer payment details are handled securely. PayPal’s credit card processor is recognized worldwide, which adds another layer of protection.
PayPal offers tools to manage refunds and handle disputes if they arise, providing reassurance to both the service provider and the customer.
What kind of transportation you offer?
Group Transportation Services in Panama
Looking for reliable and comfortable transportation options? We offer a diverse fleet tailored to meet your needs:
-
12-Seater Van: Perfect for small groups or family outings.
-
14-Seater Van: Ideal for mid-sized groups and day trips.
-
Toyota Coaster Bus (24-Seater): Spacious and dependable, great for medium-sized groups.
-
Hyundai Universe Coach Bus (44-Seater): Travel in style and comfort, perfect for larger groups or long-distance trips.
All vehicles are well-maintained and come with professional drivers to ensure a smooth and enjoyable journey.